Shipping policy
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email when your order is placed, and a shipping confirmation with a tracking number once it ships.
Delivery Time
Delivery usually takes 9–14 business days after your order ships. Delivery times are estimates and can be affected by carrier delays, holidays, and weather.
Shipping Rates
Shipping rates are calculated and shown at checkout. When a free-shipping offer is available, the qualifying order amount is displayed in the cart and at checkout.
Tracking
Tracking information can take 2–5 business days to update after your order ships. If you have questions about your tracking, email us at taprecordsstoresupport@gmail.com.
Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, email us as soon as possible and we'll do our best to update it before your order ships.
Lost or Damaged Packages
If your tracking shows delivered but you haven't received your order, or if your package arrives damaged, contact us within 14 days at taprecordsstoresupport@gmail.com and we'll help resolve it.